Shipping policy

Origin & Processing Time

All orders are processed and shipped directly from Israel. Orders are typically dispatched within 2–4 business days after payment confirmation. You will receive an email notification once your order has been shipped.

Shipping Method

We ship all international orders via UPS tracked parcel service to ensure fast and reliable delivery. Each order receives a tracking number, allowing you to follow your package at every stage of transit.

Delivery Time

Estimated delivery time is up to 14 business days, depending on your destination and local customs processing times.

Customs & Import Fees

Please note that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Delivery Issues

If your tracking shows a delay or issue, please contact UPS directly with your tracking number or reach out to us at info@nightherongear.com, and we’ll be happy to assist.